Rewarding Way to Spend

CapitaLand launches unique Group-wide rewards programme for customers’ lifestyle needs

Issue: Dec 2012

Use your CapitaVouchers to shop at CapitaMalls and retail shops at CapitaLand’s office buildings; pay for a CapitaLand residential property, stay at an Ascott serviced residence or rent storage space at StorHub in Singapore
Use your CapitaVouchers to shop at CapitaMalls and retail shops at CapitaLand’s office buildings; pay for a CapitaLand residential property, stay at an Ascott serviced residence or rent storage space at StorHub in Singapore

Now there are more reasons to be a CapitaLand customer. The real estate giant has enhanced its CapitaVoucher scheme to include more of its own businesses, more participating outlets and greater rewards. For the first time in Singapore, there is one reward system that spans CapitaLand’s five different businesses - homes, shopping malls, office buildings, serviced residences and self-storage; one programme that brings together the entire CapitaLand Group; one voucher that caters to the various lifestyle options of the loyal CapitaLand customer. This new rewards programme, dubbed ‘Rewarding Lifestyle with CapitaVoucher’, is part of the company’s Because iCare initiative launched in early 2012 to ramp up its efforts to engage and care for stakeholders.

Voucher

Mr Liew Mun Leong, President and CEO of CapitaLand Group, said, “The ‘Rewarding Lifestyle with CapitaVoucher’ rewards programme is a milestone for CapitaLand. This is the first time that we are bringing together all our value chain of real estate businesses in one single programme to reward our stakeholders. Just as we have built our business into a unique mix of real estate capabilities across various property sectors, the accessibility of our rewards programme is tremendous.


 Use CapitaVouchers to pay for your residential property like Sky Habitat at Bishan Central and receive more CapitaVouchers as a reward
Use CapitaVouchers to pay for your residential property like Sky Habitat at Bishan Central and receive more CapitaVouchers as a reward

Our customers can now buy CapitaLand homes; stay at Ascott, Citadines and Somerset serviced residences; shop at CapitaMalls and CapitaLand office buildings or rent storage space at StorHub with CapitaVouchers. They will also be receiving CapitaVouchers when they spend at our subsidiaries’ participating properties. We pride ourselves in always putting our stakeholders first and this programme demonstrates our commitment to engaging and caring for them.”

More Places to Spend

CapitaVouchers, which were previously used in lieu of cash at CapitaMalls, has been around since 2005. Because they are so highly popular and accessible, CapitaLand decided to extend their use to the Group’s extensive property portfolio to encourage and reward loyalty. The number of participating outlets has been increased to 2,000 across five CapitaLand subsidiaries including 16 shopping malls, selected condominium projects, serviced residences, self-storage facilities, and participating retailers at the Group’s office buildings in Singapore.

“It is a seamless way to reward buyers of our residential properties by offering them variety and flexibility. This allows our customers to fully leverage on CapitaLand’s diversified real estate portfolio, be it shopping malls, offices, serviced residences, StorHub or quality homes. It’s another way to thank them for their loyalty and support which is in addition to our other loyalty discounts,” said Mr Wong Heang Fine, CEO, CapitaLand Residential Singapore.

 Use CapitaVouchers to rent storage space at StorHub and enjoy a three per cent discount.
Use CapitaVouchers to rent storage space at StorHub and enjoy a three per cent discount.

More Rewards for Spending

Indeed, homebuyers, shoppers and serviced residence guests will be given CapitaVouchers on top of existing promotions when they live, shop, stay and store at the Group’s participating properties. At StorHub, CapitaLand’s joint venture with Hersing Corporation Ltd that rents out storage space in a do-it-yourself concept, using CapitaVouchers will let you enjoy a three per cent discount.

“With CapitaVoucher, StorHub is now able to provide more value for money storage solutions to our customers. At StorHub, we provide a space solution to our customers to enjoy a lifestyle of space and freedom,” said Heng Tze Kiang, General Manager, StorHub.

StorHub works on a do-it-yourself self-storage concept where users can choose from various sizes to suit their needs
StorHub works on a do-it-yourself self-storage concept where users can choose from various sizes to suit their needs

At the malls, a minimum spending of S$20 allows shoppers to receive STAR$ under the CAPITASTAR rewards programme. These STAR$ can then be exchanged for CapitaVouchers.

Those who stay at any Ascott, Citadines or Somerset serviced residence in Singapore for a month or longer, at qualifying rates, will be rewarded with CapitaVouchers.

At Ascott serviced residences in Singapore, you can use CapitaVouchers to pay for your stay and get more CapitaVouchers in return
At Ascott serviced residences in Singapore, you can use CapitaVouchers to pay for your stay and get more CapitaVouchers in return

“The CapitaVoucher Rewards programme is another way for Ascott to deliver greater value to our loyal customers and make their stays with us even more memorable. Our valued residents on long stay in Singapore can use CapitaVouchers to enjoy rebates on their stays. As the customers of other CapitaLand business units redeem their CapitaVouchers at our serviced residences in Singapore, more guests will also get to experience Ascott’s signature hospitality,” said Tan Boon Khai, Regional General Manager, Ascott, Singapore & Malaysia.

Retailers at CapitaLand’s offices like Amarone, a New York style Italian restaurant at Capital Tower, welcome the initiative.

“The CapitaVouchers are an easy substitute for cash and thanks to CapitaLand we can reach a wider number of customers who will be able to know our restaurant," said Gaia Forlino, Director, Amarone.

New York style Italian restaurant, Amarone, at Capital Tower, is one of the retailers which use CapitaVouchers
New York style Italian restaurant, Amarone, at Capital Tower, is one of the retailers which use CapitaVouchers
Customers can purchase CapitaVouchers for themselves and as gifts at the service counters or concierges of CapitaMalls including The Star Vista and Bugis+
Customers can purchase CapitaVouchers for themselves and as gifts at the service counters or concierges of CapitaMalls including The Star Vista and Bugis+
With CapitaVoucher’s multi-layered rewards, customers will have even more reasons to spend with CapitaLand
With CapitaVoucher’s multi-layered rewards, customers will have even more reasons to spend with CapitaLand

“Using CapitaVouchers will help our business because, with this partnership with CapitaLand, we will have greater credibility with our customers and future customers,” added Thia Sujoto of Hyun Taekwondo Academy, one of Singapore’s largest martial arts facilities with a branch at Wilkie Edge.

Customers can continue to purchase the CapitaVouchers as gifts at the customer service counters or concierges of Bugis+, Bugis Junction, Bukit Panjang Plaza, Funan DigitaLife Mall, ION Orchard, IMM, JCube, Junction 8, Lot One, Plaza Singapura, Raffles City Singapore Shopping Centre, Sembawang Shopping Centre,Tampines Mall & The Star Vista. CapitaVoucher is available in denominations of S$5, S$10 and S$50. Given their extensive uses and multi-layered reward scheme, CapitaVouchers are certainly making it rewarding to spend with CapitaLand.

Editor's note:

For enquires relating to CapitaVouchers, please email capitavoucher@capitaland.com or call 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). 

For CapitaVouchers terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/. 

Thanks for your support and happy shopping!

Comments
User Charlene
180.255.248.X | 2017-03-16 11:02:36
Hi. I have $100 worth of vouchers that were expired less than a year ago, in June 2016. Would it be possible to get an extension too? Thanks and sorry for the trouble.
User CapitaLand
202.79.215.X | 2017-03-20 14:53:35
Hi Charlene,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2017-02-13 15:24:15
Hi INSIDE readers

For enquires relating to CapitaVouchers, please email capitavoucher@capitaland.com or call 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays).

For CapitaVouchers terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/.

Thanks for your support and happy shopping!
User gabriella ang
172.126.0.X | 2017-02-07 16:28:57
Hi there,

can I use capita vouchers to buy cigarettes?

Thanks!
User CapitaLand
202.79.215.X | 2017-02-13 15:29:56
Hi Gabriella

For the full list of participating stores, please refer to http://www.capitalandmallasia.com.sg/en/capitavoucher/. We'd advise that you confirm directly with the relevant store if there are any restrictions with regard to purchase of cigarettes.

Thanks and have a good day!
User Cheryl
132.147.98.X | 2017-01-26 10:50:58
Hi, will I be able to use Capitaland vouchers at Bugis+ Filmgarde? They're all okay to use at Golden Village across all your malls right?
User Sophy
202.156.151.X | 2017-01-24 19:18:19
Hi, I have $200 worth of vouchers which I have just having returned from a long vacation, realised expired on 1 Jan 2017. Given that it's a couple of weeks ago and the holiday season, would you kindly be able to grant an extension please? Many thanks
User CapitaLand
202.79.215.X | 2017-03-20 14:55:10
Hi Sophy,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2017-01-25 18:32:13
Hi Sophy

Thanks for your question. You may bring the expired CapitaVouchers to any information counters in our malls to request for a one-time extension. Kindly ensure that the vouchers are not torn, defaced or previously extended.

Thanks for shopping with us and Happy Lunar New Year!
User Yean Pheng
121.7.10.X | 2017-01-22 06:36:34
Hi,
I realised that I have $250 capital land mall vouchers that had expired in end September 16. Is it possible to request for extension till Jan 17. Would appreciate your help and looking forward to receiving the good news on my appeal request. Wishing you a happy lunar new year.

User CapitaLand
202.79.215.X | 2017-03-20 14:55:55
Hi Yean Pheng,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2017-01-25 18:29:14
Hi Yean Pheng

Thanks for your question. You may bring the expired CapitaVouchers to any information counters in our malls to request for a one-time extension. Kindly ensure that the vouchers are not torn, defaced or previously extended.

Thanks for shopping with us and Happy Lunar New Year!
User Melissa
103.252.200.X | 2016-12-31 17:40:43
Hi, may I know if I can split my 3 capitaland vouchers (50 dollars each) into smaller value (10/20 dollars) so that I get to spend at more shops ?
User CapitaLand
202.79.215.X | 2017-01-25 18:38:32
Hi Melissa

Thanks for your query. CapitaVouchers cannot be exchanged for smaller denominations once they have been issued. We appreciate your understanding and look forward to your continued patronage of our malls. Happy Lunar New Year!
User Ng
138.75.196.X | 2016-12-29 18:06:24
Hi,

I've about $50 of capitaland vouchers which has expired in Oct 2015. I've approached the customer service at the mall and the extension was rejected. Understand it is expired for sometime but it's really such a waste to not be able to use it. The vouchers are still in good condition. Please help!
User CapitaLand
202.79.215.X | 2017-03-20 14:56:49
Hi Ng, please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2017-01-25 18:36:25
Hi Ng

Thanks for reaching out to us. Unfortunately as your vouchers have expired for over a year, we are unable to facilitate an extension. We appreciate your understanding and look forward to your continued patronage of our malls. Happy Lunar New Year!
User Joelle Ong
203.125.236.X | 2016-12-28 10:24:39
Hi, sorry that i just realised i have S$100 CapitaVoucher expired on 14 Dec 2016. Am i able to request for extension?
TIA for your consideration & reply.
User CapitaLand
202.79.215.X | 2017-03-20 14:57:26
Hi Joelle,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-12-28 11:14:09
Hi Joelle

Thanks for your query. You may bring the CapitaVouchers to any information counters in our malls to request for a one-time extension. Kindly ensure that the vouchers are not torn, defaced or previously extended.

Thanks for shopping with us and best wishes for the new year!
User Katherine
116.15.200.X | 2016-12-25 21:51:38
I just realised that I am still holding balance of $180 capital land vouchers that I purchased from ION on 18 December 2015.
As I am only days over the validity of the expired vouchers (18 Dec 2016), is there anyway of getting the dates extended in order for me to utilise the vouchers.
Looking forward to your favourable reply. Thank you.
User CapitaLand
202.79.215.X | 2017-03-20 14:58:08
Hi Katherine,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-12-28 11:12:43
Hi Katherine

Thanks for your query. You may bring the CapitaVouchers to any information counters in our malls to request for a one-time extension. Kindly ensure that the vouchers are not torn, defaced or previously extended.

Thanks for shopping with us and best wishes for the new year!
User HKTan
124.13.175.X | 2016-12-19 00:10:14
can i use the voucher at the malls in Penang I have SGD400+ worth of voucher which will expire mid of Jan 2017, but will not return to SG to spend them before the expiry date.
User CapitaLand
202.79.215.X | 2017-03-20 14:59:08
Hi HKTan,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
27.125.171.X | 2016-12-21 17:48:09
Hi HK

CapitaVouchers can only be used at participating outlets located in CapitaLand malls in Singapore.

If you are unable to utilise them before the expiry date, you may bring them to any information counters in our Singapore malls before mid Feb 2017 for a one-time extension of 2 weeks.

Please ensure that the expired vouchers are not torn, defaced or previously extended.

For the full list of malls and outlets which accept CapitaVouchers, please refer to www.capitavoucher.com.sg.

Thanks for your support and Merry Christmas!
User perrine
202.14.11.X | 2016-12-16 10:22:25
hello i am so sorry but i forgot about some CapitaVouchers and they have expired in Oct 2016 :x

Is it possible to extend them so that I may be able to use till at least end of December or even January? End of December is okay too... Please let me know soon! Thanks! So sorry about this but hopefully you can help with this...

User CapitaLand
27.125.171.X | 2016-12-18 01:45:55
Dear Perrine

You may bring your vouchers to any CapitaLand mall concierge or info counter to request for an extension. Thank you for shopping with us and Merry Christmas!
User perrine
202.14.11.X | 2016-12-19 08:44:57
thank you so much!!! greatly appreciated and merry christmas ! : )
User CapitaLand
202.79.215.X | 2017-03-20 15:00:08
Hi Perrine,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. For future queries, you are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User Eza
119.56.116.X | 2016-12-15 12:48:27
Can i use it to buy groceries at Bukit Panjang plaza finest NTUC? I have $50 voucher and $20 gift card.
User CapitaLand
27.125.171.X | 2016-12-15 23:53:55
Hi Eza, thanks for reaching out! NTUC Finest at Bukit Panjang Plaza accepts CapitaVouchers. Not sure what gift card you are referring to?
User John
119.56.126.X | 2016-07-29 15:52:22
Hi. I would like to know if there's a limit to how many vouchers I can use per transaction? Thanks!
User CapitaLand
202.79.215.X | 2016-08-01 10:25:05
Dear John,

We have referred your query to the CapitaStar team who will be in touch with you shortly to provide assistance. For CapitaStar-related questions, you may also contact our Customer Service Line at tel: 6631-9931 or ask_us@capitastar.com. Thank you!
User kip
118.200.71.X | 2016-07-28 12:11:22
Hi there,

I am writing in on behalf of my agency. We received $2000 worth of CapitaLand voucher which expires in Jan 2017. For accountability purpose, we might not be able to utilise before the stated date.

We are wondering if we can request for extension. Hope to hear from you soon.
User CapitaLand
202.79.215.X | 2016-08-01 10:29:05
Hello, we have referred your query to the CapitaStar team who will be in touch with you shortly to provide assistance.
For CapitaStar-related questions, you may also contact our Customer Service Line at tel: 6631-9931 or ask_us@capitastar.com.
Thank you!
User Electra
58.182.109.X | 2016-07-19 20:59:32
Hi, can I use the capitaland vouchers to purchase at sephora ion? Thx
User CapitaLand
202.79.215.X | 2016-07-21 13:01:52
Hi Electra

Yes, you may use your CapitaVouchers at Sephora at ION Orchard.

To confirm if a particular store in our malls accepts CapitaVouchers, you may refer to: http://www.capitalandmallasia.com.sg/en/capitavoucher/ and
http://www.ionorchard.com/en/store.html?view=category&catid=Beauty%20and%20Wellness

Happy shopping!
User karina
101.176.173.X | 2016-07-11 23:39:15
can i buy capitaland voucher online? I want to give the voucher as present to my friend in singapore. I'm living overseas
User CapitaLand
202.79.215.X | 2016-07-12 15:56:14
Hi Karina

Thanks for your interest. CapitaVouchers can only be purchased in person at our malls in Singapore.

Have a good day!
User Jas
121.6.81.X | 2016-06-26 07:55:49
Hi
My just back from overseas and realised that my capitaland voucher $50.00 had expired just 1 day. Can i have an extension?
I only need one day extension.
Many thanks
Jas
User CapitaLand
202.79.215.X | 2017-03-20 15:02:03
Hi Jas,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-06-27 10:00:16
Hi Jas

You may approach the information counter at any CapitaLand mall to request for assistance with extension of your CapitaVouchers.

Thank you.
User Teo
116.86.206.X | 2016-06-20 22:10:23
I was away from Singapore for a while and upon my return realised that I have $20 capital land vouchers that had expired in Apr 2015. Can these vouchers be revalidated fjust for a few days so that it can be used at participating outlets?

Appreciate you kind consideration.

Thanks.
User CapitaLand
202.79.215.X | 2017-03-20 15:02:34
Hi Teo,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-06-21 18:50:49
Hi Teo

You may approach the information counter at any CapitaLand mall to request for assistance with extension of your CapitaVouchers.

Thank you.
User jessie Cheong
222.165.54.X | 2016-06-09 22:43:15
Hi. My capitaland vouchers had expired on 2 June. Can I ask for an extension please?
User CapitaLand
202.79.215.X | 2017-03-20 15:03:04
Hi Jessie,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-06-10 18:44:27
Hi Jessie, please approach the information counter at any CapitaLand mall to enquire about extension of your CapitaVouchers.

Thank you and have a good day!
User Alice
42.61.11.X | 2016-03-08 18:06:05
Hi, I purchased some CapitaVouchers, and realised that they are going to expire soon. As these were supposed to given out to my employees as incentives, is there a way I can extend these vouchers?

Thank you.
User CapitaLand
202.79.215.X | 2017-03-20 15:04:03
Hi Alice,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User Aura
124.197.83.X | 2016-02-11 23:01:02
Hello, can the vouchers be used at the new Waterway Point NTUC? This mall is not listed at the back of the voucher.

Just to clarify if ALL NTUC accepts this voucher or just the ntuc within the malls listed? Thank you
User CapitaLand
202.79.215.X | 2016-02-15 18:27:12
Hi Aura

CapitaVouchers are only accepted at CapitaLand malls. Please refer to http://www.capitalandmallasia.com.sg/en/capitavoucher for the full list of participating stores. Thank you and have a good day!
User Jan
138.75.179.X | 2016-02-02 21:43:06
Can I use my capitaand voucher to dine in to restaurants on CapitaMalls??
User CapitaLand
202.79.215.X | 2016-02-15 18:28:59
Hi Jan

Most F&B outlets in CapitaLand malls would accept our CapitaVouchers. For the full list of participating retailers, please refer to http://www.capitalandmallasia.com.sg/en/capitavoucher.

Thank you & have a good day!
User A
116.14.140.X | 2016-02-02 12:06:34
hi, can I use capitaland vouchers at singtel exclusive retailer at plaza singapura?
User CapitaLand
202.79.215.X | 2016-02-15 18:31:39
Hi A

Yes, you may use CapitaVouchers at the Singtel exclusive retailer at Plaza Singapore. However, it is best to confirm with the sales staff prior to your purchase.

Thank you & have a great day!
User Patsy
119.75.57.X | 2016-01-26 16:10:36
Hi there, can I use the Capitaland voucher in Prada ION?
User CapitaLand
202.79.215.X | 2016-01-27 15:25:03
Hi Patsy

Prada at ION Orchard does not accept CapitaVouchers. You may refer to http://www.capitalandmallasia.com.sg/en/capitavoucher/mall/ion-orchard/ for the list of retailers at ION Orchard that accept CapitaVouchers.

Thanks and have a good day!
User Felicia
59.189.87.X | 2016-02-20 23:35:20
Hi,
Referring to the link, under prada - it is indicated with a Red icon which means Capitavoucher. But you have just mentioned that they do not accept CapitaVouchers.
Rather confused. Please clarify.

Thank you!
User CapitaLand
202.79.215.X | 2016-02-29 11:25:13
Hi Felicia

Apologies for the confusion. We have confirmed with Prada that they do accept CapitaVouchers.


Thanks for clarifying!
User CapitaLand
202.79.215.X | 2016-02-29 11:23:11
Hi Patsy

Apologies for the confusion. We have confirmed with Prada that they do accept CapitaVouchers.

Thanks for your patience. Happy shopping!
User Yvonne
42.60.160.X | 2016-01-18 23:29:59
Hi, I visited Rivervale Mall and tried to use Capitaland vouchers but was told they do not accept it. Is this true?
User CapitaLand
202.79.215.X | 2016-01-27 15:28:11
Hi Yvonne

CapitaLand Mall Trust has divested Rivervale Mall so it does not accept CapitaVouchers anymore.

Thank you.
User Pung Ying Shin
14.100.132.X | 2016-01-13 18:08:12
Hi. My capitaland voucher[$50] just expired on 12 Jan 2016. Can I still use it?
User CapitaLand
202.79.215.X | 2017-03-20 15:05:32
Hi Ying Shin,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-01-14 18:10:40
Hi Ying Shin

You may approach the information counter at any CapitaLand mall to enquire about extension.

Thanks and have a good day!
User Jason
203.125.206.X | 2016-01-11 13:37:01
Hi All,

I have $160 worth of Capita Voucher which was give by my company that had expired in May 2015. I undertsnad that it had been quite a while but really appreciate if you could assist to extend just by 1 month or even just 1 week so the vouchers will not be wasted and it will also be very helpful to me in my purchases.
User CapitaLand
202.79.215.X | 2017-03-20 15:06:04
Hi Jason, Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2016-01-14 18:09:45
Hi Jason

You may approach the information counter at any CapitaLand mall to enquire about extension.

Thanks and have a good day!
User luke
115.66.251.X | 2016-01-02 14:06:07
Hi, what are the mode of payments in buying the vouchers? credit card acceptable?
User CapitaLand
202.79.215.X | 2016-01-06 10:57:55
Hi Luke

We accept cash and DBS CapitaCard for purchase of CapitaVouchers (http://www.capitalandmallasia.com.sg/en/capitavoucher/). More information on DBS CapitaCard can be found at http://www.capitacard.com/. For corporate or bulk purchase of CapitaVouchers, you may email capitavoucher@capitaland.com or call +65 66319931.

Thank you and have a good day!
User Tigg
119.74.29.X | 2015-12-31 17:57:37
Can I use capitavoucher to buy alcohol at Junction 8 NTUC?
User CapitaLand
182.55.100.X | 2016-01-01 15:01:40
Hi Tigg

Yes you may use your CapitaVouchers at NTUC Finest at Junction 8.
Happy New Year!
User aman
183.90.36.X | 2015-12-25 00:32:14
Hi there can capitaland voucher be used at tampines mall for the cinema?
User CapitaLand
182.55.100.X | 2016-01-01 15:00:12
Hi Aman

Yes you may use your CapitaVouchers at Golden Village cinemas at Tampines Mall. Happy New Year!
User Sarah Lee
219.74.203.X | 2015-12-22 19:50:58
Hi. I've just realized that my $100 voucher expires on the 16th Dec. Is it possible for extension? Thank you.
User CapitaLand
202.79.215.X | 2017-03-20 15:07:08
Hi Sarah,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
182.55.100.X | 2016-01-01 14:54:08
Hi Sarah

Please approach any CapitaLand mall information counter for assistance with extension. Have a good day!
User Mike
222.164.219.X | 2015-12-19 10:46:48
Hi,

I just came back from overseas and my $50 Capita Vouchers just expired a few days ago. Would you help to extend it ?

Thank you very much,
User CapitaLand
202.79.215.X | 2017-03-20 15:07:36
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
182.55.100.X | 2015-12-20 23:43:51
Hi Mike

You may approach any CapitaLand mall information counter for assistance with extension.

Have a great day!

Thank you.
User Janice
116.86.207.X | 2015-12-16 12:40:37
I was overseas and realized my voucher expired 6 days ago. Any way to extend it for me?
User CapitaLand
202.79.215.X | 2017-03-20 15:08:07
Hi Janice,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2015-12-17 15:24:46
Hi Janice

You may approach any CapitaLand mall information counter for assistance with extension.

Have a great day!

Thank you.
User Anne
202.166.75.X | 2015-12-15 23:17:36
Hi,

I had some vouchers that expired while I was overseas and had no time to use them. Would it be possible to get an extension for this?

Thank you!
User CapitaLand
182.55.100.X | 2015-12-15 23:48:26
Hi Anne
Pls approach any CapitaLand mall information counter for assistance with extension.

Thank you.
User shah
123.136.64.X | 2015-12-15 16:20:02
Hello

I have some vouchers which are due very soon can I request for an extension? And how do I go about doing it ?

Thanks!
User CapitaLand
202.79.215.X | 2017-03-20 15:09:21
Hi Shah,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
182.55.100.X | 2015-12-15 23:47:10
Hi, pls approach any CapitaLand mall information counter for assistance with extension.

Thank you.
User Sharon
160.96.214.X | 2015-12-08 09:14:26
Hi,

Just realized I have $100 of vouchers which expired in Apr 2015, just when I thought of using it for Christmas shopping.
Can I ask how it can be extended or somehow not gone to waste?

Thank you!
User CapitaLand
202.79.215.X | 2017-03-20 15:10:09
Hi Sharon,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
182.55.100.X | 2015-12-15 23:45:42
Hi Sharon

Pls approach any CapitaLand mall information counter for assistance with extension.

Thank you.
User Chitra
183.90.37.X | 2015-12-06 20:40:53
Just realized that about $80 worth of vouchers expired in nov. May I request for extension till end of this dec?
User CapitaLand
202.79.215.X | 2017-03-20 15:10:49
Hi Chitra,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
182.55.100.X | 2015-12-07 00:40:05
Hi Chitra

Pls approach your nearest CapitaLand mall information counter for assistance on extension.

Thank you.
User Fuad Zachary
175.156.85.X | 2015-12-02 01:16:20
Can i use my capitavchers to buy tobacco products, pay utility bill, top up cash card in 7-11 @capitamalls?
User Yolande
14.100.132.X | 2015-12-01 18:42:47
hi, i jus realise that my voucher expire yesterday. can i ask for an extend? thankyou.
User CapitaLand
202.79.215.X | 2017-03-20 15:11:24
Hi Yolande,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2015-12-02 11:48:54
Hi Yolande

My colleague from CapitaLand Mall Asia will follow up with you shortly.

Thank you and have a good day!
User WMansoor
203.125.61.X | 2015-11-30 15:25:33
Hi, can we use capitaland vouchers for NTUC at Tampines mall?
User CapitaLand
202.79.215.X | 2015-11-30 18:51:41
Hi WMansoor

Yes CapitaVouchers can be used at the NTUC in Tampines Mall.

Thank you.
User Patsy Lim
115.42.206.X | 2015-11-30 10:07:30
Hi,
My company bought some vouchers this year to give out as incentives throughout 2015.
Just realized we still have about $180 vouchers expired in Jan next year.
Can we ask for extension till Jun 2016?
Appreciate to hear good news from you.
Regards,
Patsy
User CapitaLand
202.79.215.X | 2017-03-20 15:11:58
Hi Patsy,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2015-12-01 15:05:45
Hi Patsy

My colleague from CapitaLand Mall Asia will be in touch with you shortly.

Thank you and have a good day!
User Andrew
152.226.147.X | 2015-11-30 09:13:31
Hi, I've forgotten about my CapitVouchers and have just realised that they had just expired a few days ago. Can it be extended for another few days? I assure you that I will use them as soon as possible should they be extended. Thank you.
User CapitaLand
202.79.215.X | 2017-03-20 15:12:24
Hi Andrew,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2015-12-01 15:03:52
Hi Andrew

My colleague from CapitaLand Mall Asia will follow up with you shortly.

Thank you and have a good day!
User Richard
153.58.100.X | 2015-11-27 12:33:05
Hi,
My company bought some vochers last year to give out as incentives throughout 2015.
Just realized we still have about $300 vouchers expired in Oct this year.
Can we ask for extension till Dec 2015?
Appreciate to hear good news from you.
Regards,
Richard
User CapitaLand
202.79.215.X | 2017-03-20 15:12:57
Hi Richard,
Please note that the review of any such request is strictly on a case-by-case basis and subject to terms and conditions. You are advised to seek advice from CapitaVoucher helpdesk by emailing capitavoucher@capitaland.com or calling 6631 9931 from 10am to 6pm, Monday to Saturday (except public holidays). For CapitaVoucher terms and conditions, please visit http://www.capitalandmallasia.com.sg/en/capitavoucher/
User CapitaLand
202.79.215.X | 2015-11-30 10:23:58
Hi Richard

My colleague from CapitaLand Mall Asia will follow up with you shortly.

Thank you & have a good day!
User CapitaLand
182.55.100.X | 2015-11-28 12:07:47
Hi Richard
Your request has been referred to the CapitaVouchers team. We will come back to you shortly.
Thank you.
User Angel
116.15.176.X | 2015-11-25 09:00:30
Can I use Capita vouchers in Unity store at Bukit Panjang Plaza, Lot 1 or West Gate? Thanks.
User CapitaLand
121.121.72.X | 2015-11-26 00:36:03
Hi Angel
Yes you should be able to use CapitaVouchers there, but best to check with the retailer in question in case they are running other promotions. Thanks.
User Nico
121.7.91.X | 2015-11-22 12:46:20
May I know which stores are participating in Capitavouchers? And can I use it in MDScollections or Sephora at Ion Orchard? Thank you.
User CapitaLand
121.121.72.X | 2015-11-26 00:34:09
Hi Nico
You can use CapitaVouchers in all CapitaLand malls in Singapore except for ION Orchard. Thanks.
User Jolene
10.2.235.X | 2015-11-20 11:21:23
can i use the capitalmall voucher at ntuc at the rivervale mall.
User CapitaLand
182.55.100.X | 2015-11-28 11:55:47
Hi JoleneYes you can still use CapitaVouchers at Rivervale Mall.Thanks.
User Xin
116.15.209.X | 2015-07-11 17:36:33
Hi can i check if i can use capitaland mall vouchers for handset recontract purchase at singtel hello store in capitaland malls?
User CapitaLand
202.79.215.X | 2015-07-14 10:48:01
Hi Xin
We understand that SingTel Hello shop accepts CapitaVouchers for handset re-contract purchase. However, it’s best that you confirm with the actual outlet as there is a chance that the voucher is not valid with certain promotions at that point in time.
Thanks, and have a good day!
User Angela Ng
119.56.126.X | 2015-06-12 22:44:55
Can we use capitaland vouchers in restaurants?
User CapitaLand
202.79.215.X | 2015-06-17 19:03:03
Hi Angela, most F&B outlets at our malls do accept our CapitaVouchers. Best to confirm with the outlet you are planning to dine at. Enjoy!
User CapitaLand
202.79.215.X | 2015-05-11 18:17:22
Hi Aaron

Thanks for your email. Our CapitaVoucher team will be in touch shortly.
User Aaron
116.15.6.X | 2015-05-08 16:31:29
Can I use CapitaVouchers during iPhone release events for Singtel ?
User CapitaLand
202.79.215.X | 2015-04-27 15:33:00
Hi Poh Hua

Thanks for your feedback. Our CapitaStar will be in touch with you shortly.

Cheers
User tan poh hua
116.15.96.X | 2015-04-26 19:55:53
I was very happy to spend in Star expecting that when I spent 50$ i would get 10$ voucher. But capitaland has taken advantage of our folly ... because although i spent a few hundred dollars, I could get only 10$ voucher .. the attendant told me that one customer entitled to one discount .. Is this not profiteering and cheating? I do not expect this in singapore .. I have lived and shopped in australia, london etc ... and they do not cheat customers like this ..
They told me that i should split my bill (say 500$ I should split into 50*10 receipts and make sure I have an army of 10 people to claim the 10$ ... I expect an answer from you ... thanks
User Tania
218.212.26.X | 2015-04-09 00:17:57
Hi can I use my voucher for forever 21 at ion orchard?
User Kate
121.6.117.X | 2015-03-04 20:59:22
Can I use capitaland vouchers at forever new stores in tampines one or raffles city outlet?
User CapitaLand
202.79.215.X | 2015-03-10 09:59:02
Hi Kate,
Thank you for your query. CapitaVouchers can be used at Tampines Mall and Raffles City Singapore. You can also check with Customer Service Counters/Concierge of the malls for more details regarding the participating stores.
Thank you and have a great day.
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